privacy policy

1. Introduction

Yusr Platform for teaching Quran and Arabic reading remotely places great importance on the privacy of your personal information, because the security of your information is of utmost importance to us.

Yusr Platform has data protection policies in place to ensure the privacy and security of your data. This Privacy Policy sets out the rules that we will follow when handling the personal information we collect from you during the course of our work.

2. What information do we collect from you?

Yusr Platform collects a range of information about you at different times.

There are two types of information that we collect from you:

2.1 Information we need to provide our services

(a) When you fill out the registration form on Yusr Platform, we ask for information such as your name, age, gender, nationality, phone number, email address, and other personal information included in the registration form. We need this information in order to provide our services and offer appropriate support to you.

2.2 Non-personal information

(a) In addition to the personal information you provide as described above, Yusr Platform uses website analytics tools such as Google Analytics to collect information about the number of visitors coming to the site, the sources of visits, visitor movement within the site, the length of time they remain on it, and other additional information.

We use this information to improve our performance and provide our services to you with the best possible quality.

(b) We may use “cookies.” Cookies are small files that are stored on your computer’s hard drive when you visit any website. These files are used to enhance the visitor’s experience on our site. For example, cookies may remember your preferences.

3. How do we use this information?

3.1 We collect and use your personal information to operate our website and provide our services.

We will use your personal information for the following purposes:

Managing our platform and our online business
Customizing our online platform to make it more suitable for you
Enabling you to use the services available on our platform
Sending you statements, invoices, and payment notices, and collecting payments from you
Communicating with you by email or any other suitable means of communication to follow up on the delivery of our services
Handling inquiries and complaints submitted by you
Protecting our platform against fraud and maintaining its security
Verifying compliance with the terms and conditions governing the use of our platform
Other uses

3.2 We will not provide any third party, without your explicit consent, with your personal information for marketing purposes for any other party.

4. Security of your personal information

We undertake to take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

4.1 Our platform is hosted on Wix.com, which provides us with the online platform that allows us to offer our services. Wix.com stores your data on secure servers protected by a firewall.

4.2 All direct payment gateways offered by Wix.com and used by our platform comply with the standards set by PCI-DSS. PCI-DSS requirements help ensure the secure handling of credit card information through our platform.

All electronic financial transactions carried out through our website are protected by encryption technology.

5. How to access and correct your personal information

You may need to amend your personal information. You can do so by contacting us.

6. Data retention

We will retain students’ personal information for as long as you remain registered with us and benefit from our services.

If you want Yusr Platform to delete your information at any time, please contact us.

7. Changes to the Privacy Policy

We may amend this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make material changes to this policy, we will contact you so that you are aware of the information we collect, how we use it, and under what circumstances, if any.

If you wish to contact us regarding this Privacy Policy, please email us at: contact@ysrplatform.com

Last updated: 1/4/2020